Monday, December 8, 2014

A Cautionary Tale

Recently, by necessity, we bought a refrigerator. It is made by a well-known home appliance maker in the States. After it was delivered to us, we discovered the door to the freezer was at least 1/4 inch higher than the freezer. When we asked the seller to correct this misfitted door, we were told that now these days the fridges are made this way. Therefore, it cannot be repaired. The repairman did come around to see what he could do to correct the freezer door. He could not help us either. And he left us with the same comments that we heard before.

And the worst experience with our new appliance happened three months after we had it home. On that particular morning, when I opened the fridge for something, I noticed water puddles on the shelf as well as a big black gap that was at least a foot wide and maybe six inches high between the fridge door and the white soft plastic molding that is supposed to insulate and to configure the shelf space on the door. For unknown reason, this rubbery  seal or  "gasket" came off from the door.
To make a long story short, the manufacturer had since made good on its warranty and offered us a new fridge to replace the faulty one. The new one we got seems to be working so far except its freezer door again. I do not think I am a particularly fussy or a knit-picking person, . But when looking at our new fridge now, I cannot help but think of the problem this  particular manufacturer had with freezer doors. The freezer door of our new ice box is now about 1/8 inch higher than the fridge. I rest my case. - Ayee.

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